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Solved
My activities show someone else's activities
Hi!
Our company uses Dropbox Business, and lately we've noticed some strange confusion under "Activity".
My activities show that I have moved certain files when in fact I haven't. The file's ...
Hi MRAQ, in order to look into this matter in more detail, as it contains account-specific information, it would be better to contact the support team directly.
Nancy
Dropbox Staff
Dropbox StaffThanks for posting this on the Community, MRAQ!
Do you mind sharing a few screenshots of what you see exactly under “Activity” vs what shows under the file’s version history? If you check your Events page too, what does it report? If there’s any personal info, please make sure to mask it first.
Finally, can you clarify what type of Business plan you’re currently on?
Keep me updated.
Hi Nancy,
Thank you for the response. We use Dropbox Advanced.
Please see below screenshots of my activity and the version history.
None of the listed activities from 2 days ago were done by me.
In version history for the last file of the above screenshot, it says my colleague LK moved the file 2 days ago. It also says I (HC) would have edited the file on my Desktop in October 2023, but I have never seen that file before.
PS. The events page says LK was moving several files at the same time as the above files were moved.
- Nancy
Thanks for these screenshots, @MRAQ! If LK opens their Activity feed on the Dropbox app as well, and switches to the “You” tab, what do they see there? Does it also mention that they moved the exact same files that you see on your desktop activity?
Hi @Nancy,
Sorry for the delay in response.
LK for some reason cannot see his activities beyond yesterday. But this morning again My activities show that I have moved the same files. LK said that this morning he renamed a parent folder containing the folder that contains the files that Dropbox says that I have moved. Hope this is helpful.
