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Forum Discussion

Sarah14's avatar
Sarah14
New member | Level 2
7 years ago

Is there a way to see the upload errors for a large amount of files on the website?

I'm trying to upload a large number (over 5,000) of files. When the upload is finished, the status bar at the bottom of the screen says that there were 4 errors in the upload but when I click on the ...
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  • Jane's avatar
    Jane
    7 years ago
    Hey Sarah (@Sarah14), sorry to hear about the issue you’ve faced & thanks for posting us your question on our Community!
     
    Initially, it would be worth mentioning that the Dropbox website uploader can only handle up to 3,000 files at one time. If you need to upload more than 3,000 files you will need to break up your upload into smaller chunks of files. 
     
    This essentally means that- in the event that you've missed the notification as you've mentioned above- you will not be able to check back which files weren't synced on your account online. 
     
    Moving forward, an alternative approach to get going with this, let me suggest using our Dropbox desktop application to sync your files to our website instead. The desktop application can handle any number of files. If you’d like to follow my advice Sarah, please follow this link below to download our desktop app & learn more about it. 
     
    On the Dropbox desktop application you can move file or folder into the Dropbox folder as you normally would for any other folder on your computer.
     
    I hope that this is-even slightly- helpful to you & please do let me know here in case you have any follow-up questions about any of the above. Thanks again for reaching out to us here & I hope you have a fruitful week ahead! 
jrlorenz's avatar
jrlorenz
New member | Level 2
5 years ago

Had the same problem today with close to 6300 files. It successfully uploaded around 5900, but I was unable to view any of the errors. It took almost an entire day to upload. I'm unsure now if I should delete all of these and start over with smaller batches/folders, or if I should let it be and just access any missing files from my external hard drive when I can't find them here.

Dropbox - this is a real user issue. If Dropbox is unable to upload more than 3000 files successfully at a time, there really needs to be a pop up error or message that tells us what you just said - that 3000 is the file max, and that we need to upload in smaller increments. 

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