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Forum Discussion

arktis's avatar
arktis
Explorer | Level 3
6 months ago

How can I remove a member from a shared folder and delete their folders/files from their computer?

Hi all, I want to remove a member from Dropbox and ensure the files are deleted from their computer, but there is no option to "Let XXX keep a copy of this shared folder". How can I be sure that the unshared folder is removed from the user's hard drive? Thank you. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi arktis, thanks for contacting us.

     

    When following these steps, are you not seeing the option on the Dropbox site or the desktop app for leaving a copy of the shared folder.

     

    This will help me to assist further!

    • arktis's avatar
      arktis
      Explorer | Level 3

      Hi, I am doing it on dropbox.com and don't see the option of allowing the member to keep a copy. Here's the screenshot:

       

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Are you using the Dropbox site in the dark mode theme?

         

        What plan are you and the other user on at this moment?