I'm getting an error say that my account is full

Question

I have a dropbox account. Just now its empty. But Dropbox sends E-mails it is full and I must pay for getting more space. How come? Even when I login after having got the link from Interne and NOT the message it shows this. Useless. Then who wants to use this? And does other people get foled to pay when their box is not full?

Rich · Answer

peroberg&nbsp;wrote:
Just now its empty. But Dropbox sends E-mails it is full ...

Have you checked your Backups page?
&nbsp;
Even when I login after having got the link from Interne and NOT the message it shows this.
Check your usage on your Plan page. Provide a screenshot if you can. It should look like this:
&nbsp;

&nbsp;
&nbsp;
&nbsp;

peroberg · Answer

See below.&nbsp;But where can I see the backup?

Hannah · Answer

Hey peroberg, you can see your backed up files here.
&nbsp;
I hope this helps!

peroberg · Answer

OK, there was one huge backupfile that I am not aware I ever have selcted for dropbox.&nbsp;

peroberg · Answer

Now I could select removal of the huge 2 GB file. So I belived the problem was solved. But NO. Now it say that it cannot remove this 2 GB file.&nbsp;

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I'm getting an error say that my account is full

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