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Forum Discussion
Backup error "Make sure Dropbox and your documents folder are in the default location and try again"
I’m trying to set up my computer to back up to Dropbox, but it won’t back up my documents because it says “Make sure Dropbox and your documents folder are in the default location and try again.”
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Hi! Yes, it is in the C drive. It is in c:\users\vegan\dropbox
Thank you!
Jay
Dropbox Staff
Dropbox StaffHi VeganD, just to confirm again, where is the Documents folder currently located on your computer?
You can find out by right clicking the folder and choosing Properties.
The documents folder is in d:\Documents
Is that the problem? I need to move it into my C drive?
- Rich
Super User II
VeganD wrote:
The documents folder is in d:\Documents
Is that the problem? I need to move it into my C drive?
Yes. It needs to be in the default location, which would be C:\Users\Vegan\Documents. Once you enable the backup option for this folder, Dropbox will move it to C:\Users\Vegan\Dropbox\PC\Documents.
You can't just drag the Documents folder to the original location. You need to move it using the option in Windows.
Thank you - it says "Failed to direct because there is not enough disk space . . ." Maybe I can just move certain folders over.
