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Forum Discussion

KitCase's avatar
KitCase
Explorer | Level 3
6 years ago

Error says my Windows 10 NTFS C drive file system is no longer supported, hasn't synced in weeks

I'm a bit desperate for a solution, I've been talking to Dropbox support and even escalated my problem to tech (who haven't been very helpful with long pauses in communication I can't get help prompt...
Desktop
Error Messages
Setting up the apps
Sync
  • Lusil's avatar
    Lusil
    6 years ago
    Hey again KitCase, 
     
    To reach back to my colleague, you can send a reply to the email discussion you previously had with them and, in the meantime, I’ve also given them a nudge. 
     
    In your reply, please let them know of any relevant info regarding the behavior you experienced recently so that they have a better understanding and investigate appropriately for you. 
     
    Once again, sorry to hear that you’re still having issues with this and thank you in advance for your cooperation. 
Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 years ago

Are you using BitLocker or any other type of encryption on the drive? In the Linux world where ext4 is the supported file system for Dropbox, ext4 with encryption gives the same message (unsupported file system).

  • KitCase's avatar
    KitCase
    Explorer | Level 3
    6 years ago

    I am not using any encryption. The hard drive is an NVME SSD and I have done nothing special with it really at all. Google Drive File Stream is installed on the system as well but that's all I can think of.

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