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Forum Discussion

KitCase's avatar
KitCase
Explorer | Level 3
6 years ago

Error says my Windows 10 NTFS C drive file system is no longer supported, hasn't synced in weeks

I'm a bit desperate for a solution, I've been talking to Dropbox support and even escalated my problem to tech (who haven't been very helpful with long pauses in communication I can't get help prompt...
Desktop
Error Messages
Setting up the apps
Sync
  • Lusil's avatar
    Lusil
    6 years ago
    Hey again KitCase, 
     
    To reach back to my colleague, you can send a reply to the email discussion you previously had with them and, in the meantime, I’ve also given them a nudge. 
     
    In your reply, please let them know of any relevant info regarding the behavior you experienced recently so that they have a better understanding and investigate appropriately for you. 
     
    Once again, sorry to hear that you’re still having issues with this and thank you in advance for your cooperation. 
KitCase's avatar
KitCase
Explorer | Level 3

Bad news. The problem returned. Got the error again this morning after booting up my computer. 

The email chain I've been maintaining with a specialist has marked this problem as solved, do I contact them again? Can I contact them again?

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey again KitCase, 
 
To reach back to my colleague, you can send a reply to the email discussion you previously had with them and, in the meantime, I’ve also given them a nudge. 
 
In your reply, please let them know of any relevant info regarding the behavior you experienced recently so that they have a better understanding and investigate appropriately for you. 
 
Once again, sorry to hear that you’re still having issues with this and thank you in advance for your cooperation. 

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