We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
takefive99
2 months agoExplorer | Level 4
I'm still not eligible for File Provider on my Mac OS 15, why?
Hi. I'm still not eligible for File Provider. (Hoping to upgrade so I can access to the Office automatic save features.). Please help.
Some stats:
OSX 15
Dropbox Version 208.4.5824
...
takefive99
Explorer | Level 4
They made the change but there is no movement on my end. I'll give the system some time to propagate. If there is no change by tomorrow, I'll post in this channel.
takefive99
2 months agoExplorer | Level 4
Here is my current sync tab
- Walter2 months agoDropbox Staff
Thanks for the screenshot takefive99
Did you reboot your computer since your team's admin enabled the migration to the Dropbox for Mac OS on File Provider version?
Also, has any member of your team been migrated to that version of the app yet?
- takefive992 months agoExplorer | Level 4
Thanks for your help so far.
FYI: I have rebooted to no effect. I believe everyone else on my team is on the same version. I've asked but have had no reports of other successes in upgrading.
Here is the current error message (unchanged)- Hannah2 months agoDropbox Staff
Hey takefive99, I hope it's okay to jump in!
Can you also make sure that you've opted in to our early releases?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!