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rovf's avatar
rovf
Explorer | Level 4
2 years ago
Solved

MacOS: No "Dropbox" in the "Location" settings of Finder

I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations'...
desktop
Install
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    2 years ago

    Hey rovf, thanks for letting us know about this.

     

    Can you please hover your mouse over the Dropbox icon in your menu bar, to see the sync status and the version of the app?

     

    Also, if you go to ~/Library/CloudStorage, are you able to find the Dropbox folder?

     

    Let me know and we'll go from there.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey rovf, thanks for letting us know about this.

 

Can you please hover your mouse over the Dropbox icon in your menu bar, to see the sync status and the version of the app?

 

Also, if you go to ~/Library/CloudStorage, are you able to find the Dropbox folder?

 

Let me know and we'll go from there.

  • rovf's avatar
    rovf
    Explorer | Level 4
    2 years ago

    Sync status says: Up to date

     

    As for the Dropbox folder: This is interesting.

     

    I don have a folder ~/Library/CloudStorage/Dropbox, but I can see it only from my shell in Terminal.app. Finder does not show a Library folder below my HOME.

     

    However there is a symlink Dropbox im my home directory, which points to the Library/CloudStorage/Dropbox.

     

    Hence the Dropbox can be seen in Finder. It just isn't shown under "Locations". That's fine for me.

  • LaiPeng's avatar
    LaiPeng
    New member | Level 1
    2 months ago

    How is this a solution?  I simply cannot get the Dropbox icon back on the menu bar or under location in Finder.  Uninstall or advance reinstall does not work either.  

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey LaiPeng, let's jump right into this! 

      Can you clarify your device's OS? Also, when did this start happening on your end?

      Are you talking about the bigger Dropbox icon that re-directs you to your Dropbox folder  , or the smaller one next to your WiFi ?

      Keep me posted!

      • LaiPeng's avatar
        LaiPeng
        New member | Level 1
        2 months ago

        MacOS Sequoia 15.2.  There are two problems:
        1. Dropbox icon on the menu bar on the top right of the screen is missing.  This is the one next to the Wifi.
        2. In Finder, dropbox is normally identified under locations on the left but it is not there.  Under favourites I have one dropbox icon in blue that takes me to the folder and... two dropbox folder (folder icon) taking me to my work dropbox and personal dropbox.  All of them take me to the dropbox folders.  

         

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