You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Amber J.
10 years agoNew member | Level 1
[Solved] Dropbox installed on my mac but it won't open and other problems.
Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstall it and it doesn't give me that option when I have all my apps wiggling in my launch pad. So I then researched on how to uninstall and I found that I can pull up finder and drag and drop the application to the trash. When I do that I get a message "The item “Dropbox” can’t be moved to the Trash because it’s open.". So then I try and force quit Dropbox and it isn't listed to be forces closed. So I am assuming it isn't running? Help I just want it off my computer. I don't like items on my computer if I don't or can't use them.
Info on my Mac
OS X Yosemite version 10.10
Please remember that any help that is given I need step by step instructions. I've only had my mac for 2 weeks and I am still learning.
Never MIND! I figured it out. When I click dropbox to open it it just puts up in the menu bar next to the bluetooth and wifi icons. I then click that and see all my files. I was expecting it open up like a window or app. I was then able to quit the application from the icon up at the top of the menu bar. Good cause now I don't have to uninstall it. I really thought Dropbox wasn't working.
- Eric E.19New member | Level 1
Thank you, new to MAC and couldn't figure it out!
- Sabrina N.New member | Level 1
Ditto! Looked everywhere, never thought to look there, why the hell does it go there??? Thank you, Amber!
- suzanne v.1New member | Level 1
I have been paying 109.00 a year for dropbox and I cannot open it on my mac, why is it so complicated, it is just an app, why am I paying if it does not work. How do I get in touch with dropbox, I will not renew this app.
- Amber J.New member | Level 1
Did did you see the icon in the top right corner next to the wifi signal? I don't use Dropbox but to show clients their photos from their photo session.
- David L.66New member | Level 1
Hello everyone,
I can open and read my word and excel documents but I can't write into those existing documents on my apple computer
Can someone help me please
Thank you
David
- Armen A.New member | Level 1
Thanks Amber, would never have noticed it sitting at the top there. How strange! Was doing my head in!
- VickysheNew member | Level 2Hi how do see the solution to this?
- Tom H.Super User
Hey Vickyshe
Look under the opening post for the next in line. It will be tagged as solved. Here is a direct link
If its helpful to you, please kindly use the kudo button below.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!