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Forum Discussion

jmshon's avatar
jmshon
Explorer | Level 4
4 years ago

Upgrade your browser to use Dropbox

I tried to log in to the promotion 20GB Dropbox by Dell but I received this message once I clicked right button on the dropbox icon on my Windows 10, which is as follows: Upgrade your browser to us...
Desktop
Error Messages
Promotions
Setting up the apps
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hello people; thanks for flagging this with us!

 

For anyone affected by this, may we reach out via email to have a further look internally? 

superjames888's avatar
superjames888
Explorer | Level 3
2 years ago

I get that error too, an email would be nice.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    yangshaohua, have you also checked this on a web browser on your computer and you see the same thing? 

     

     superjames888, can you let me know the current browser you're using, as well as its version?

     

    Let me know when you're both ready.

    • superjames888's avatar
      superjames888
      Explorer | Level 3
      2 years ago

      I have edge, but I think it is using internet explorer, because the app developer was stupid and did internet explorer.

    • superjames888's avatar
      superjames888
      Explorer | Level 3
      2 years ago

      I think you got confused, it is a app, and it asks to get a new browser, but when we do that, it does not use the browser. I am using the dropbox 20gb promotion, and it will not work

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Would you mind sending us a screenshot of the error, superjames888?

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