You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Dan1979's avatar
Dan1979
New member | Level 2
2 years ago

Clarifications regarding Personal Use Plans vs Business Use Plans

Hi,

I am trying to figure out a general outline of all the plans, and here are my finds.

 

Personal Use plans : (payed as an individual)

1. Basic                    2 Gb            1 user free
2. Plus                      2 TB           1 user
3. Family                 2 TB           6 users
4. Professional        3 TB           1 user
5. Essentials           3 TB           1 user

 

Commercial Use plans: (payed as a company)

1. Essentials            3 TB            1 user
2. Business             9 TB            3 users+
3. Business Plus    15 TB           3 users+
4. Enterprise          Custom       Custom

 

But I also found another group of Business plans:

1. Professional         3 TB            1 user
2. Standard             5 TB            3 users+
3. Advanced           15 TB           3 users+

 

Questions:

1. I see Essentials as being both in the list of personal plans as well as in the group of company payed plans. Is it correct?

2. Is Professional plan a company payed plan or a personal payed plan?

3. Standard is the same thing as Business ? Advanced is the same as Business Plus? Or are they different?

4. The 3rd group of plans (Professional, Standard, Advanced) are all company payed plans? 

5. Are there plans that can be both personal payed as well as company payed plans? 

6. I also want to know if all business plans are company payed plans or there are exceptions (personal plans that can be company payed for, or business plans that can be personally payed for).

7. Do Work account mean is a business account? (see question 6 for exceptions)

 

Thank You,

Dan

 

 

 

  • ShaneCTO's avatar
    ShaneCTO
    New member | Level 2

    I have been a loyal paying Dropbox customer for over a decade. I'm a CTO and have recommended Dropbox to hundreds of people over the last 15 + years.

    Unfortunately, i can no longer afford Dropbox because I've reached a point in my plan that I'm now forced to purchase 3 users which doubles my cost.

    I reached out to sales and they were unable to help me. Seems to me Dropbox does not care about their customers.

    This leaves no tother choice but to go to Microsoft's One Drive as they offer a versatile subscription service  that will fit my needs.

     

    Dropbox got greedy.

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Dan1979, thanks for your interest in our new plans!

     

    I believe this page, that has an overview of the new plans will give you a lot of the info you're looking for.

     

    Dropbox Essentials is mainly an individual account, which is more suited for work purposes.

     

    You can find out more about Dropbox Essentials, Dropbox Business and Dropbox Business Plus in the following Help Center articles:

     

    https://help.dropbox.com/plans/dropbox-essentials

    https://help.dropbox.com/plans/dropbox-business

    https://help.dropbox.com/plans/dropbox-business-plus

     

    If you still have questions, let us know.

     

    Cheers!

    • Dan1979's avatar
      Dan1979
      New member | Level 2

      Dear Hannah,

       


      Dropbox Essentials is mainly an individual account, which is more suited for work purposes.


       Work purposes means that it is payed for as a company? One man business account? 

       


      I believe this page, that has an overview of the new plans will give you a lot of the info you're looking for.


      This page only shows those Business plans: Essentials, Business, Business Plus and Enterprise. 

      There is absolutely no mention or the "Standard" and "Advanced" plans, yet this page has information on them:

      https://help.dropbox.com/plans/what-dropbox-plan-do-i-have

      But there is absolutely no mention if Standard and Advanced plans in this link are business plans or not.

       

      I am an IT professional writing an application that uses DropBox API and I want to be able to know which of all the plans in this link

      https://help.dropbox.com/plans/what-dropbox-plan-do-i-have

      can allow 3rd party applications to access Dropox API.

      If you answer this last question all my problems/questions are solved, as I won't have to test out every single plan separately.

       

      I appreciate the fast answer, but I would very much appreciate to take the time to answer this message as it would save me tons of work and testing hours.

      Cheers,

      Dan

       

       

      • Dan1979's avatar
        Dan1979
        New member | Level 2

        Dear Hannah,

        It seems that the information from the previous message is not entirely correct.

        The error that prevented me from connecting to DropBox API is not because "I cannot connect to API using a basic account", which is INCORRECT, but for the fact that I selected the "Delete Files Permanently" option in the Permissions tab for an account that is not a business account. 

        In other words, my problem  regarding the API is solved. Sorry if it caused any time loss..

         

        1. However, in the link:

        https://help.dropbox.com/plans/what-dropbox-plan-do-i-have

        It seems that the "Standard" and "Advanced" plans are nowhere to be found, so I assume that they are no longer valid, as they have been replaced with "Business" and "Business Plus" plans. Is this correct?

         

        2. Also, my assumption is that "Essentials" is a 1 man business plan.

        3. But "Professional" I am not sure if it can be used for both single user payment (no company, just for personal use) as well as for a business that only needs 1 single user.

         

        Can you please help on those last 3 points?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!