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Forum Discussion
I requested to cancel my plan and haven't got a refund yet
So it began with a 'FREE' trial for 30 days - I needed one use out of it.
Yes my fault, did not write down when to cancel, even got an email saying that I wasn't using Dropbox enough.
3 days afte...
Hi Jay, the link you just gave me goes to: https://www.dropbox.com/get_help
I've already gone through this circle numerous times. Tried chatbox. It asks 'What do you need help with? (For options, type ‘menu’).' I reply 'refund'. It replies 'In most cases, payments for Dropbox subscriptions aren't refundable. Refunds for subscriptions purchased through a mobile app store can be requested through Apple or Google directly. For more information click here.
Same frustrating experience.
Last night, in that 'Support Chat', here was my conversation: ID #24538803 Created 12/02/24, 09:59 PM) but it says 'Solved' which it's obviously not.
