Hi!!! I have referred my 2 friend's but the referral bonus is not credited: in my DB setting page, I see "ineligible". They have installed DB app on their PC, after the registration. Thanks in advance!

That usually happens if its installed on a PC that already has Dropbox installed or its a shared network and so all from one IP

Hi all, I have referral a friend, she download and install DropBox on her PC but I don't receive extra space and the status of my friend is "Ineligible".Why?Thank you

I invited a co-worker and everything was installed and looked ok but then I found that my invitation was marked invalid. Why did that happen?

Are they using the same machine as you (or possibly same network)? If so that could trigger the abuse filters

It's not the same machine. I'm not sure what you mean by the same network. Our email addresses are in the same domain removed

Referral status ineligible | The Dropbox Community

Mark
Super User II
3 years ago
That usually happens if its installed on a PC that already has Dropbox installed or its a shared network and so all from one IP
mictenu
New member | Level 2
2 years ago
Hi all, I have referral a friend, she download and install DropBox on her PC but I don't receive extra space and the status of my friend is "Ineligible".
Why?

Thank you
- baip
  Explorer | Level 4
  2 years ago
  I invited a co-worker and everything was installed and looked ok but then I found that my invitation was marked invalid. Why did that happen?
  - Mark
    Super User II
    2 years ago
    Are they using the same machine as you (or possibly same network)? If so that could trigger the abuse filters
- a_agarwal
  Explorer | Level 3
  2 years ago
  I activated my Lenovo deal that gives me 100 GB for a year. After activating that deal, I received an email from Dropbox saying that the storage has been added for six months. But when I saw my profile page, it shows I still have only 2.5 GB storage available (the additional 0.5 for downloading the app). Where's the rest of it, and why is it for a shorter duration?
- Megan
  Dropbox Staff
  2 years ago
  Hi mictenu & a_agarwal , happy Monday!
  
  I'd be happy to look into your referral status, and see what could be happening there. Can I send you an email, in order for us to have a closer look into this?
  
  Keep me posted!
  - a_agarwal
    Explorer | Level 3
    2 years ago
    Hi Megan, yes please!
GaLdRagon
New member | Level 2
2 years ago
Hi, I sent a friend a referral invitation and he installed Dropbox on his desktop computer (not mobile) and started using it, but for some reason Im still seeing an "Ineligible Referral" notice in my account.
What can I do?

Thanks
- Megan
  Dropbox Staff
  2 years ago
  Hi GaLdRagon, let's jump right into this!
  
  In order for us to get to the bottom of this, I'd need some account-specific info on my end. Therefore, I think it's wiser to send you a message.
  
  Would that be okay?
  
  Keep me posted!
  - GaLdRagon
    New member | Level 2
    2 years ago
    Thanks for the response!
    
    Sure, my address is [email removed as per Community Guidelines]
    
    Looking forward,
    
    Gal