You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dictroi's avatar
dictroi
Explorer | Level 3
7 months ago

I have I just set up an account but I put the wrong email, so I can't verify the account.

I got a new laptop and set up a dropbox account. Unfortunately, I misspelled 1 letter on the email and now i cant get access to verify with the 6-digit code. How can i correct my email?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    dictroi wrote:

    I ... set up a dropbox account. Unfortunately, I misspelled 1 letter on the email and now i cant get access to verify with the 6-digit code.


    You won't be able to access the account if you're not able to receive the security code, and there's no way to change your email without access to the account.

     

    If you just created the account, create a new one with the correct email.

    • dictroi's avatar
      dictroi
      Explorer | Level 3

      Ok and I suppose I wont be able to use the HP promo that came with it?

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        dictroi wrote:

        Ok and I suppose I wont be able to use the HP promo that came with it?


        If you already redeemed it, no, you wouldn't be able to use it again.

         

        Where was the typo in your domain name? Was it in your name before the @ or in the domain after it? And is the email on a custom domain that you control, or something more like Gmail, Yahoo, an ISP, etc.?