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Forum Discussion
Jimi
7 days agoNew member | Level 1
I've lost access to my email address, so I can't get my one-time code.
Can someone help I know my log in etc but email for account has vanished and cant get code to open drop box
thanks Jimi
- JimiNew member | Level 1
Unfortunately non of that worked and seems I can’t get hold of a a one for help
- NancyDropbox Staff
jimi, before contacting support, can you double check for any other linked devices you may still have? The one-time code can be found in their notifications, in some cases.
- JimiNew member | Level 1
- JimiNew member | Level 1
Thanks I’ll give it a go
- MarkSuper User II
Without access to the email access is unlikely: https://help.dropbox.com/account-access/lost-email-access
If you cannot follow whats in there you need to contact support via www.dropbox.com/support while not logged in anywhere - even to here so consider an incognito window instead.
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