We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

MRAQ's avatar
MRAQ
Explorer | Level 3
10 months ago

My activities show someone else's activities

Hi!   Our company uses Dropbox Business, and lately we've noticed some strange confusion under "Activity". My activities show that I have moved certain files when in fact I haven't. The file's ...
Account Settings
dropbox business
Security
  • Jay's avatar
    Jay
    9 months ago

    Hi MRAQ, in order to look into this matter in more detail, as it contains account-specific information, it would be better to contact the support team directly.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Thanks for posting this on the Community, MRAQ! 

 

Do you mind sharing a few screenshots of what you see exactly under “Activity” vs what shows under the file’s version history? If you check your Events page too, what does it report? If there’s any personal info, please make sure to mask it first.

 

Finally, can you clarify what type of Business plan you’re currently on? 

 

Keep me updated.

  • MRAQ's avatar
    MRAQ
    Explorer | Level 3
    10 months ago

    Hi Nancy,

     

    Thank you for the response. We use Dropbox Advanced.

     

    Please see below screenshots of my activity and the version history.

     

    None of the listed activities from 2 days ago were done by me.

    In version history for the last file of the above screenshot, it says my colleague LK moved the file 2 days ago. It also says I (HC) would have edited the file on my Desktop in October 2023, but I have never seen that file before.

     

    • MRAQ's avatar
      MRAQ
      Explorer | Level 3
      10 months ago

      PS. The events page says LK was moving several files at the same time as the above files were moved.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        Thanks for these screenshots, @MRAQ! If LK opens their Activity feed on the Dropbox app as well, and switches to the “You” tab, what do they see there? Does it also mention that they moved the exact same files that you see on your desktop activity?

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!