We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ogoosh's avatar
ogoosh
New member | Level 2
7 months ago

I hid a column in Excel on my laptop, but it showed up on my Android and iPad.

Dear community   I am able to hide a column on the web excel using my laptop. After refresh, on my laptop the hidden column is hidden away. Same goes when i view the spreadsheet on a shared user'...
Android
Desktop
iOS
Microsoft Office
Mobile
Preview
Web
Windows
ogoosh's avatar
ogoosh
New member | Level 2

Hi Jay

 

After editing on the wed excel, the format is fine on the screen above. 

 

However, on a mobile device, android in this case it becomes like this

 

The green background is supposed to be hidden column. Some of the hidden columns had their data overlapped. I tried on multiple android and also ipad, same issues

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Thanks for the info, the preview in the Dropbox app is not 100% accurate. Does the file preview normally in the Excel app on the phone?

  • ogoosh's avatar
    ogoosh
    New member | Level 2
    7 months ago

    No, preview on phone is abnormal as well

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      If you download the file and open it in the native app, does it appear normally?

      • ogoosh's avatar
        ogoosh
        New member | Level 2
        7 months ago

        when i download from dropbox the shared excel sheet, and open in a native app in the mobile device, it displays the way it was intended with the columns hidden from the origin

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!