You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
pizzadoh
3 years agoExplorer | Level 4
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the adva...
- 2 years ago
Hello friend.
Unfortunately, after several tests I did, the only alternative I found was to delete the aforementioned folders and reinstall, thus correcting the permissions.
Here is a link where my suggestion was accepted as a solution.
If it helped you, leave a Like. 🙂
https://www.dropboxforum.com/t5/Apps-and-Installations/Moving-Dropbox-folder-from-Library-CloudStorage/m-p/654283#M49803
Walter
3 years agoDropbox Staff
Hey pizzadoh, sorry to hear about this.
Would it be OK if we reach out via email to have a further look into this matter?
Let us know and we'll use the email address that's associated with your Community's profile.
Thanks!
- Don Colacino3 years agoExplorer | Level 4
Same issue here. Please advise.
- pizzadoh3 years agoExplorer | Level 4Can someone help us? I still can't sync
- Walter3 years agoDropbox Staff
Thanks for your nudges on this pizzadoh & Don Colacino
I've just sent you both an email to investigate further, so please have a look at your email's inbox and we'll take it from there.
- pizzadoh3 years agoExplorer | Level 4Thank you so much!
- pizzadoh3 years agoExplorer | Level 4Yes please email me! I'm shattered as I use Dropbox every day. Thanks so much
- pizzadoh3 years agoExplorer | Level 4
Bump
- willgoodman2 years agoExplorer | Level 3
Can you please email me at [removed per the Community's Guidelines]
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!