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_robin_
4 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
- DedreanNew member | Level 2
I have to join the sentiments that it is utterly ridiculous that this is something that needs to be voted on JUST to be considered. It would behove Dropbox to jump on this YESTERDAY if they want to retain users. There are other options.
- Peter RundbergExplorer | Level 4
Me and my wife have been using Dropbox for everything related to cloud storage for at least 10 years. Since we both use M1 Macs we will need to migrate over to some other service if this isn't resolved soon. We both use OneDrive for work and will probably move our personal cloud storage there too since Microsoft have Apple Silicon support on the roadmap.
- prw2732Explorer | Level 4
Anybody have a list of alternative services ? I am looking around, since Dropbox management doesn’t have any vision for the future.
- acdhaNew member | Level 2
I’ve been a paying customer for a decade. This is the first time I’m seriously thinking about not renewing.
- tojokoNew member | Level 2
I'm shocked to hear that work on this haven't even been started yet, even though M1 macs have been available for a year already. This is way more important than any of the extra features (Paper, Passwords, Backup) Dropbox keeps pushing. Personally, I've not found those useful at all. Get the base functionality working first. I'm longtime paying customer, but wondering if it's time to look for alternative syncing service.
- GillesMaesNew member | Level 2
Upvoted, but moving to a different service. Ridiculous behaviour from such a company.
- tomdar2New member | Level 2
How is this something that even needs a vote?! The whole platform is moving off of Intel! Super embarrassing, Dropbox.
- Ben S.4Helpful | Level 5
The hell is wrong with you?! Give me a reason to stop giving you money!
I'm off this morning to pick up a 16" M1 Pro.
Also, agreed with the above. "This is way more important than any of the extra features (Paper, Passwords, Backup) Dropbox keeps pushing." I don't use any of those, but the basic serviceisused to be fantastic. - IndiehubNew member | Level 2
This is really ridiculous !! I have a small company whose workflow is based on the use of dropbox. Our computers back up and work on the same folders. We pay a very expensive subscription and the idea of being able to find ourselves without support for new Mac machines in the future is absurd. Hope the dropbox team gets to work with the M1 native app...fast
- Martin H.53Helpful | Level 5
LwdupontDeveloper here. They can't really be "in the middle of adding Apple Silicon support". Since they have an iOS version, all of their third-party code already comes in ARM-compiled binaries. Switching their own code to it is mostly a matter of ticking a checkbox and recompiling it. The few differences between x386 and ARM are only relevant when you have badly written multithreaded code. This is unlikely to be a problem in the case of Dropbox since almost all of it is written in high-level languages (Python and Javascript as far as I can tell).
Not having bothered spending the $5k or so in software engineering time in over a year is just mind-boggling, especially coming from a company with a nearly $2bn revenue!!
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