Forum Discussion

RonNL60's avatar
RonNL60
New member | Level 1
4 months ago

Desktop app: no internet connection/ can't connect on Windows device.

I became aware that my Dropbox app stopped synchronizing two days ago. After trying several things I did an advanced de-install. Then installing again with the 'offline installer'. The normal one d...
desktop
Setting up the apps
Windows
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey RonNL60, welcome to our Community! 

Just to check, can you access the normal site in your browser?

Also, I know you mentioned your firewall, but are you certain that you don't have any proxy, VPN, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

This will help me to assist further!

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