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Forum Discussion
Travelling overseas to China, the macOs APP "Reconnecting to the internet. This may take a moment"
Hi! I'm a MacOs user
As the topic says, the APP dropbox not working anymore when I travelling to China even with a working VPN, can anyone help me with this? The VPN working for google, YouTube and Gmail and everything that are restricted in China, but the dropbox app are just not working!!!
I tryied to restarting the laptop and download newer version of dropbox but it still not working, I can't delete the dropbox because I got 700G that are super important for my work and I need it through the app not the web because many of my other app are connected to Dropbox app, so if I delete dropbox it will crush with the previous files from those app and my project folder will be broken!! WELL it's already crush for some app because can't access to the dropbox folder.
I know it's a internet issue but can anyone help me to fix it plzzzz??? Bro's begginggggg!!!
- Jay
Dropbox Staff
Hi Psykko, thanks for bringing this to our attention.
We are aware that our servers are inaccessible from China, and that some VPN services aren't able to connect to Dropbox from there.
This issue is outside of our control, so unfortunately we’re unable to offer any advice or assistance.
If you have any further queries, feel free to message back.
