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alina 's avatar
alina
New member | Level 2
3 years ago

Deleted Data after Plan downgrade

I downgraded from Plus to Basic and some of my data got deleted. Is it possible to get it back after a few months?
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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    alina  wrote:
    I downgraded from Plus to Basic and some of my data got deleted. Is it possible to get it back after a few months?

    Downgrading doesn't cause data to be deleted, ever. If something was deleted, it wasn't due to the downgrade. Any files deleted can be found in your Deleted Files, and you can recover any files deleted within the last 30 days. Files deleted more than 30 days ago cannot be recovered.

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