I had a pro account (paid thru Oct.) but had to delete the files and deactivate the account. After review, I realized there were some files that I didn't have saved locally. Now I'm trying to find a way to reactivate that account and access the deleted files. I was told to sign up for the account again using the same email address and sign up for a pro account again. Now that I've done that I still can't see any deleted files. Any suggestions?

There's likely no way to recover the files. You deleted the account, so all files and history in that account were likely deleted as well. All you can really do is open a ticket and ask Support. Open your ticket here: https://www.dropbox.com/support Track your ticket here: https://dropbox.zendesk.com Replies take approximately 1 - 3 business days with Pro users getting priority (longer for Basic users).

Reactivate Deactivated Account | The Dropbox Community

Raquel P.1
New member | Level 1
9 years ago
Will like to reactivate my Dropbox, cannot tell why it went off when I have been using it all the time.
Mark
Super User II
9 years ago
As has been said they cannot be reactivated.
riri r.
New member | Level 1
9 years ago
please i need to reactive my old e-mail
Markus S.7
New member | Level 1
9 years ago
Wie reaktiviere ich mein altes Konto wieder?
Rich
Super User II
9 years ago
yadigar0412
New member | Level 2
8 years ago
İ am trying to reaktivate my clozed account due inactivity
- Rich
  Super User II
  8 years ago
  yadigar0412 wrote:
  İ am trying to reaktivate my clozed account due inactivity
  
  As has been stated numerous times in this thread, you cannot reactivate an account that has been deleted. If it was recently deleted then Dropbox Support may be able to help you recover the content, but the account is likely gone. The only way to know what can be done is to contact Support.
  
  Open your ticket here: https://bit.ly/cm-support
  Track your ticket here: https://dropbox.zendesk.com
  
  Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
- Jane
  Dropbox Staff
  8 years ago
  Hey yadigar0412,
  
  Thanks for getting in touch on the Dropbox Community!
  
  As Rich mentioned, because your password has expired, you'll need to open a ticket, so that our colleagues have a look at your account and help you with the reactivation.
  
  Once you do, please let me know a ticket ID in your reply, so that I follow-up on the case.
  
  Thanks in advance for the time you devote in having this resolved.
  
  Warm regards,
  
  Jane
  - Mark
    Super User II
    8 years ago
    Jane - it doesnt mention expired password, it says inactive account (i.e. its been removed as not used for over a year).
Heemakoojy
New member | Level 2
7 years ago
[ Email address removed by Jane for Security reasons. Please try to avoid sharing personal information on public Forums in the future. ]
- Jane
  Dropbox Staff
  7 years ago
  Hey Heemakoojy, thanks for posting here on your account-related inquiry & welcome to the Dropbox Community!
  
  As this is an account-specific matter, I’d second Rich’s advice, therefore I'd like to ask you to raise a ticket with us on our Official Support channel, as we can only look into the case & check what happened on our tools there.
  
  Once you get a chance write us, please include your ticket # in your next post here & I’ll make sure I’ll look it up internally.
  
  Thanks & I’m looking forward to hearing back from you on this discussion!
  
  [Note: I’ve made sure to remove your email address, as this is a public Forum & we have to safeguard your personal information. You may also review our Community Guidelines for more details. ]
  
  [This thread is now closed. If you have a similar or new question, you can ask here.]